If the issue persists, please contact our Phone Support for Service Options. You can also update the Firmware from Here Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (6) Plug the power cord back into the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. I understand that that your Printer keeps saying there is paper in the ADF eventhough it's empty. This is a great place to get support, find answers and tips. The solution to use the photosmart pc based software for scanning will not suffice Please assist, this device is relatively new and a significant investment has been made in buying ink for it I need a solution that addresses the sensor failure or a procedure to remove the ADF and replace with an alternate ADF (I have a second 7520 with a working ADF but with a very worn printer mech). All rollers are cleaned as per other advise, the rest procedure was followed and the power up/down procedure was followed with no positive resolution. The small motor that drives the gearchain to pull the paper through the ADF only runs for a second befoee the error message occurs. The sensor moves but does not register the paper being loaded. The swtich sensor inside the ADF does not make the noise it used to when paper was inserted. The problem occured while using the flatbed scanner and constantly opening and closing the scanner lid. This results in the printer being unable to scan from the flatbed glass or the ADF. Photosmart 7520 printer believes that paper is in the automatic document feeder and is not inserted correctly. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Number.' A case number and phone number will now populate for you. (4) Lastly, scroll down to the bottom of the page and select 'Get phone (3) Once completed click the 'Show Options' icon on the bottom right. (2) Next, choose the 'Contact Support' tab at the top and scroll down to theīottom of the 'HP Support- Contact' page to fill out the form provided with Next, enter your HP model number on the right. (1) Once the support page opens please select the country in which you're HP Technical Support can be reached by clicking on the following link: Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" If you have any troubles, let me know and I will do my best to help. An 'Out of Paper' Message Displays on the Control Panel and the All-in-One Does Not Pick Up Paper.Check out the link below, and if the steps do not fix the problem, contact HP to discuss replacing the printer. Welcome to the HP Forums, I hope you're well saw your post about the "Out of Paper" issue you are facing with your Photosmart 7520 and wanted to reply with the troubleshooting steps for this issue.
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